Shipping Policy

How long does delivery take

⭐️FREE SHIPPING when you spend over $99
⭐️Please 5-18 days for delivery within Australia
⭐️ For other countries please refer to our shipping policy

DISPATCH & DELIVERY TURNAROUND

Order processing & dispatch takes approx. 3-5 business days.

Shipping takes approx. 5-18 business days from dispatch. This includes items sent directly from our overseas warehouse & International suppliers.

Express Delivery

** Some Best Selling Items are available for Express Delivery within Australia – please email us if required urgently for an event and we will do our best to assist with your requirements. Express delivery is subject to availability of the style and additional Australia Post cost may apply.

International Turnaround

The above processing & dispatch time frames apply. Most orders to USA, Europe (for example United Kingdon & Germany take on average 9-14 days from dispatch.

Please note we are not liable for any import duties or fees charged by your country.

Please note: due to COVID-19 shipping carriers are frequently experiencing delays. Therefore we cannot guarantee the above delivery timeframes.    

TRACKING MY ORDER

Please visit the 'Track My Order' page once you have received your dispatch confirmation email and simply enter the email address corresponding to your order & order number e.g #1001

MISSING AN ITEM

When ordering multiple items your order may arrive in separate parcels as some products are shipped directly from the manufacturer or occasionally our warehouse may part-ship an order if there is a short delay on an item within your order. Please refer to the delivery confirmation email for steps to obtaining a second tracking number or contact our team via email info@bijoububs.com

 

CANCELLING AN ORDER 

Once you place your order online we cannot alter, exchange or refund the order whilst in processing. If you wish to exchange your items once received please refer to our exchanges & returns